Support You Can Count On When It Matters Most

A concierge (“pronounced kon-see-air-zh”) is someone who provides outstanding service tailored to meet the needs and requests of the client. At Everest, our concierge services are provided by our team of highly trained, knowledgeable Advisors.

The family contacts Everest and then:

A Senior Advisor who is a funeral expert is assigned to the family to provide 24-hour assistance throughout the funeral process.

Toll-free phone conferences can be scheduled for geographically dispersed family members who want to participate in the funeral planning process.

A personalised funeral plan is confirmed if the client has made plans in advance. If the client has not made plans, we will help the family create a personalised funeral plan.

Pricing information is presented to the family in an easy to understand format.

Your Everest Advisor will negotiate prices and handle all communication with a local funeral home, removing the family from a sales-focused environment.

No. Everest is not directly or indirectly associated with any funeral service providers, we do not sell funeral goods or services, nor do we profit from your decision-making. Our sole purpose is to provide the information you need to make a well-informed decision.

Yes. Everest’s Advisors understand how funeral products and services are priced, and will present information in an easy-to-understand format.

Everest’s Advisors will work with your family to understand your wishes and create a personalised plan. Everest provides the ability to discuss available options with multiple family members at the same time via a toll-free conference line.

Yes. Everest’s Advisors know how to help your family with this type of circumstance and can quickly help them make the necessary decisions.

Everest can help families manage to a budget and depending on the circumstances may assist an insurance partner with an expedited claim payment. However, Everest never directly handles funds or pays funeral expenses.

Everest’s Advisors understand how to locate and select funeral products and services that will fit any budget and still produce a thoughtful and meaningful funeral.

If you completed your plan online and/or mailed a paper version to Everest, an Advisor will first coordinate any additional details with your family and then work with the funeral home to ensure your wishes are honoured.

A will is very important, but it is not a good place to outline your wishes for your funeral. In many cases, the deceased’s Will cannot be located or read in time for the funeral. With Everest’s services, any decisions you’ve made about your funeral are never more than a phone call away.

A consumer can compare funeral prices however the average consumer typically doesn’t know what questions to ask and price lists are often difficult to interpret. To further complicate matters, complex decisions must be made under duress and in a short time frame. Everest Senior Advisors who are familiar with the decisions a typical family will face and they will use their experience to help navigate the family through the funeral process in an unbiased manner.

A team of Advisors is continuously updating the PriceFinder^SM database. Every funeral home in the country is contacted by an Everest Advisor at least once a year to verify that our database contains current pricing.

Everest makes no guarantee regarding the amount of money the average family will save. However, Everest does guarantee that we can show families how to stay within their budget, which typically results in spending thousands of pounds less than they would have.